Crisis and Supports

We’re not an emergency service.

If you or someone else is in immediate danger, call Triple Zero (000). For urgent mental‑health crisis support, contact the services below. (We work best for planned care and therapy; see our Contact page for routine enquiries.)

24/7 national supports

  • Lifeline - 13 11 14 (phone, text, chat). Crisis support and suicide prevention.

  • Suicide Call Back Service - 1300 659 467 (phone, online chat/video). 24/7 counselling for people at risk, concerned others and bereavement.

  • Beyond Blue - 1300 22 4636 (support for anxiety, depression, suicidality; phone and online support).

  • 13YARN - 13 92 76 (for Aboriginal and Torres Strait Islander peoples; 24/7 with Aboriginal and Torres Strait Islander crisis supporters).

  • 1800RESPECT - 1800 737 732 (national domestic, family and sexual violence service; call, text, online).

  • Kids Helpline - 1800 55 1800 (ages 5–25; phone and online counselling).

Safety planning

Creating a simple safety plan can help during tough moments. Try the Beyond Now safety planning tool (Lifeline) to build and share a plan with trusted supports.

Finding local services

In Victoria, you can call Head to Health on 1800 595 212 (business hours) for help finding free or low‑cost services, or visit a Head to Health clinic.